Bet365 - Safe or a Scam

Sheila Galbraith Reviewed by
Sheila Galbraith Author
Updated on 24.04.2023
Linda Baumhauer Reviewed by
Linda Baumhauer Editor
Updated on 26.04.2023

Bet365 is a popular online sports betting and gambling platform operating since 2001. With millions of customers worldwide, the platform offers a wide range of sports betting markets, casino games and other gambling options. However, given the risks associated with online gambling, many people are understandably concerned about the safety and legitimacy of Bet365. In this response, we’ll look at the measures Bet365 takes to ensure the safety of its customers, and examine reviews and user reviews to determine whether the platform is safe or a potential scam.

QUICK FACTS


COPABILITY

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LANGUAGE OFFERED:

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Owner:

bet365 Group Limited

LICENSE:

Gambling Commission, Malta Gaming Authority

Headquarters:

Inglaterra, Stoke-on-Trent

DEPOSIT METHODS

Visa Mastercard Maestro Bank transfer PayPal Skrill Neteller Paysafecard Apple Pay

WITHDRAWAL METHODS

Visa Mastercard Maestro Bank transfer Skrill Neteller Paysafecard
Pros

Pros

  • Wide variety of sports betting markets: Bet365 offers a wide variety of sports markets, including soccer, tennis, basketball, cricket, horse racing, and more.,
  • Live streaming: Bet365 offers live streaming of various sporting events, allowing users to watch the game while betting on it.,
  • Mobile app: Bet365 has a mobile app that is compatible with both iOS and Android devices, making it easy to place bets and access the platform on the go.,
  • Customer service: Bet365 has a 24/7 customer support service that can be contacted via live chat, phone or email.,
  • Bonuses and promotions: Bet365 offers a range of bonuses and promotions for new and existing customers, including welcome bonuses, free bets and cashback.
Cons

Cons

  • Restricted in some countries: Bet365 is not available in all countries and may be restricted or banned in some areas.,
  • Difficult User Interface: Bet365's user interface may be a little too complex for new users and may take some time to get used to the platform.,
  • Withdrawal Fees: Bet365 charges a withdrawal fee on certain payment methods which may be a disadvantage for users wishing to withdraw their winnings.,
  • Betting limits: Bet365 has limits on the amount users can bet, which can be a disadvantage for high rollers.,
  • Addiction risk: just like any other gambling platform, there is an addiction risk here, and users should be aware of this potential risk before betting on Bet365.

Advantages and disadvantages

Advantages of Bet365:

  1. Wide range of sports betting markets: Bet365 offers a wide variety of sports markets including soccer, tennis, basketball, cricket, horse racing, and more.
  2. Live streaming: Bet365 offers live streaming of various sporting events, allowing users to watch the game while betting on it.
  3. Mobile App: Bet365 has a mobile app that is compatible with both iOS and Android devices, making it easy to place bets and access the platform on the go.
  4. Customer Service: Bet365 has 24/7 customer service that can be reached via live chat, phone or email.
  5. Bonuses and promotions: Bet365 offers a number of bonuses and promotions for new and existing customers, including welcome bonuses, free bets and cashback.

Disadvantages of Bet365:

  1. Restricted in some countries: Bet365 is not available in all countries and it may be restricted or prohibited in some areas.
  2. Difficult User Interface: The Bet365 user interface can be a little too complex for new users and it may take some time to get used to the platform.
  3. Withdrawal fees: Bet365 does charge a withdrawal fee on certain payment methods which can be a disadvantage for users wishing to withdraw their winnings.
  4. Betting limits: Bet365 has limits on the amount that users can wager, which can be a disadvantage for high rollers.
  5. Addiction risk: just like any other gambling platform, there is a risk of addiction here, and users should be aware of this potential risk before betting at Bet365.

Company info

Bet365 is a privately held online gambling company based in Stoke-on-Trent, England. The company was founded in 2000 by Denis Coates and has since grown into one of the world’s largest online gambling companies, with more than 35 million customers in more than 200 countries.

Bet365 offers a wide range of sports betting markets, including soccer, basketball, tennis, cricket, horse racing and many others. In addition to sports betting, the company also offers online casino games, poker, and bingo.

Bet365 is licensed and regulated by the United Kingdom Gambling Commission, the Gibraltar Gambling Commission and the Malta Gambling Authority. The company has received several awards for its services, including EGR Operator of the Year in 2010, 2011, 2012, 2013, 2014 and 2015.

Bet365 employs more than 4,300 people and has offices in several countries, including the United Kingdom, Gibraltar, Malta, Bulgaria and Australia. The company’s CEO is Denise Coates, who is also one of the richest women in the world with a fortune of over £9 billion.

Bet365 - British bookmaker

Bet365 is a British bookmaker that was founded in Stoke-on-Trent, England, in 2000. The company has since grown to become one of the largest online gambling companies in the world, offering a wide range of sports betting markets, online casino games, poker, and bingo.

In addition to its operations in the United Kingdom, Bet365 has offices and operations in several other countries, including Gibraltar, Malta, Bulgaria, and Australia. However, despite its global reach, Bet365 remains a British bookmaker at heart, with its headquarters still located in Stoke-on-Trent, England.

Bet365 security and license

Bet365 is licensed and regulated by several reputable regulatory bodies, including the United Kingdom Gambling Commission, the Gibraltar Gambling Commission and the Malta Gambling Authority. These regulatory bodies are known for their strict rules and guidelines, which ensure that licensed operators such as Bet365 adhere to the highest standards of safety, reliability and honesty.

In addition to licensing and regulation, Bet365 employs advanced security measures to protect the personal and financial information of its customers. The platform uses SSL encryption technology to protect user data and has strict verification processes to prevent fraud and money laundering.

In addition, Bet365 has a 24/7 customer support team that can be contacted via live chat, phone or email, as well as a responsible gambling policy that encourages safe and responsible gambling. The company also offers tools such as deposit limits, time-out periods and self-exclusion options to help customers manage their gambling activities.

Bet365 is a safe and secure platform that operates under strict rules and guidelines. The platform takes the safety of its customers very seriously and has taken a number of measures to ensure that users can enjoy gambling in a safe and responsible manner.

IBAS - Bet365 is affiliated with an independent betting decision making service

Bet365 is a member of the Independent Betting Adjudication Service (IBAS), which is an independent third party dispute resolution service for customers who have complaints about betting and gaming operators. IBAS provides a free and impartial dispute resolution service for customers and operators, and its decisions are binding on the operator.

As a member of IBAS, Bet365 is committed to resolving any customer disputes fairly and effectively. If a customer has a complaint which cannot be resolved directly with Bet365, they can refer their complaint to IBAS for a review. IBAS will investigate the complaint and make an independent decision on the matter.

By joining IBAS, Bet365 demonstrates its commitment to providing fair and transparent gambling to its customers. The platform is committed to the timely and efficient resolution of any disputes and is willing to work with independent third party services, such as IBAS, to ensure that its customers receive a fair and impartial resolution of their complaints.

About Support at Bet365

Bet365 provides customer support 24 hours a day, 7 days a week, through several channels including chat, email and phone. The support team is known for their friendliness, professionalism and responsiveness, and they are ready to help customers with any questions or problems they may have.

Chat is the most popular method of support because it allows customers to quickly reach a representative who can help them in real time. Email support is also a viable option, as customers can expect a response within hours, and this provides a written record of communication.

Bet365 also offers an extensive help section on their site that provides detailed information on a variety of topics, including account management, deposit and withdrawal options, sports betting markets, casino games, and more. The help section is designed to provide answers to common questions, and it is updated regularly to ensure that the information is accurate and up-to-date.

Bet365’s support team is known for its reliability, responsiveness and competence, as well as a variety of channels to help customers. Whether you need help with a technical problem, want to ask a question about the platform’s offerings, or have a general question, the Bet365 support team is here to help you.

Does Bet365 have user restrictions?

Yes, Bet365 has restrictions for users to ensure responsible and legal use of its platform. The platform requires users to be at least 18 years of age, which is the legal age for gambling in most countries. In addition, Bet365 may require users to provide proof of age and identity to verify their account.

Bet365 also has a responsible gambling policy to encourage safe and responsible gambling. The platform offers a number of tools to help customers manage their gambling activities, such as deposit limits, time-out periods and self-exclusion options. Bet365 also has trained staff ready to help customers who may be experiencing gambling problems.

In addition, Bet365 may impose restrictions on users located in countries where online gambling is prohibited or heavily regulated. In such cases, the platform may not be available to users in these countries, or users may be restricted from accessing certain features of the platform.

Bet365 takes its responsibility to promote safe and responsible gambling very seriously and has imposed a number of restrictions on users to ensure legal and responsible use of its platform. The platform is committed to protecting its customers and promoting safe gambling, and it encourages users to play responsibly and under control.

User reviews for Bet365

Bet365 has received generally positive feedback from users, many of whom praise the platform for its wide selection of sports and betting markets, competitive odds and reliable customer service.

Users often praise the platform’s user-friendly interface, which makes it easy to navigate and place bets. Many users praise the wide selection of sports and betting markets offered by Bet365, which includes everything from major sports such as soccer and basketball to niche sports such as cyber sports and darts.

In addition, users often praise the competitive odds offered by Bet365, which can sometimes be higher than those of other bookmakers. This can lead to higher payouts for users who win their bets.

Users also appreciate the reliable customer service provided by Bet365, with many noting the responsiveness and professionalism of the support team. The 24-hour customer support is particularly noteworthy, as it ensures that users can get help with any issues they may encounter at any time of the day or night.

Overall, while there are some negative reviews or complaints from users, the vast majority of reviews about Bet365 are positive, with users praising the wide variety of sports and markets, competitive odds, and reliable customer support.

Should I bet at Bet365?

Bet365 is a well-established and reputable online sports betting platform that offers a wide variety of sports and markets, competitive odds and reliable customer service. The platform is licensed and regulated by reputable bodies, and it is firmly committed to responsible gambling.

However, it is important to remember that gambling involves risk, and it is important to play responsibly. Before betting, it is important to make sure that you understand all the risks and that you only gamble with money you can afford to lose. In addition, it is important to set limits for yourself and use the responsible gambling tools offered by Bet365 to help you manage your gambling activities.

Ultimately, the decision to bet on Bet365 or any other online betting platform is personal and depends on your individual circumstances and preferences. It is important to do your own research and make an informed decision based on your personal situation.

Is Bet365 safe and trustworthy?

Yes, Bet365 is a safe and trusted online gambling platform, licensed and regulated by reputable authorities. The platform takes user security and privacy seriously and uses advanced security measures to protect user data.

What sports and markets are available on Bet365?

Bet365 offers a wide range of sports and markets, including major sports such as soccer, basketball and tennis, as well as niche sports such as cyber sports and darts. The platform also offers a range of betting markets, including live betting, over/under betting and handicap betting.

How can I make a deposit and withdraw from Bet365?

Bet365 offers a number of deposit and withdrawal methods, including credit/debit cards, bank transfers and e-wallets. The availability of these methods may vary depending on your location, and there may be minimum and maximum deposit and withdrawal limits.

What responsible gambling tools does Bet365 offer?

Bet365 offers a number of responsible gambling tools to help users manage their gambling activity, including deposit limits, time limit periods and opt-out options. Users can access these tools in their account settings.

What customer support options are available at Bet365?

Bet365 offers 24/7 customer support through various channels, including chat, email, and phone. The support team is known for their responsiveness and knowledge, and there is also an extensive help section on the platform.

Is there a mobile app for Bet365?

Yes, Bet365 offers a mobile app for iOS and Android devices that allows users to access the platform on the go and place bets from their mobile devices. The app is free to download and easy to use.

Are there any restrictions for Bet365 users?

Yes, Bet365 has restrictions for users in order to ensure responsible and legal use of its platform. Users must be at least 18 years old and may be required to prove their age and identity. In addition, access to the platform may be restricted to users located in countries where online gambling is prohibited or strictly regulated.

Conclusions

In conclusion, Bet365 is a well-established and reputable online sports betting platform that offers a wide selection of sports and markets, competitive odds and reliable customer service. The platform is licensed and regulated by reputable bodies and has a strong commitment to responsible gambling.

Bet365 offers a user-friendly interface and mobile app for iOS and Android devices, allowing users to access the platform on the go and bet from their mobile devices. The platform also offers many deposit and withdrawal options, as well as 24/7 customer support through multiple channels.

While you may find some negative reviews or user complaints, the vast majority of reviews about Bet365 are positive, with users praising the wide selection of sports and markets, competitive odds, and reliable customer support.

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